Shipping policy

Troop Issue Collective currently ships orders within the United States.

Orders are typically processed within 1-2 business days after purchase. During product launches, restocks, holidays, or periods of unusually high order volume, processing times may be longer.

Car air freshener orders are shipped using USPS First-Class Mail in a nonmachinable letter envelope unless otherwise stated at checkout.

Standard air-freshener shipments do not include tracking.

Estimated delivery times are generally 3-7 business days after shipment, but delivery times are estimates only and are not guaranteed. Delays may occur due to USPS processing, weather, holidays, or other circumstances outside of Troop Issue Collective’s control.

Please ensure your shipping address is complete and accurate before placing your order. Troop Issue Collective is not responsible for delays or delivery issues caused by incorrect or incomplete addresses provided by the customer.

If you believe your order has been lost, damaged, or delivered incorrectly, please contact us at support@troopissuecollective.com with your order number so we can review the issue.

Shipping charges are shown at checkout and are non-refundable unless the order is canceled before shipment or the shipping charge resulted from an error by Troop Issue Collective.

At this time, Troop Issue Collective does not offer international shipping.